Woolworths chief executive Grant O'Brien said the aim was to integrate online shopping with the company's bricks-and-mortar outlets. "It isn't a question of online or offline, it's about creating integrating the two seamlessly," Mr O'Brien said.
"And we are increasingly finding that our most valuable customers are ones who do both – for example in our supermarkets business, customers who shop both in-store and online spend 70 per cent more than customers who only shop in-store."
But the company said it would review its Dick Smith chain due to the strength of the Australian dollar and reduced discretionary spending by consumers.
Is this the end of DSE??
Posted - 02 Nov 2011 : 4:37:33 PM
